Wherever possible we include the cost of delivery in our quoted price. Some Products however incur an additional delivery cost due to their size or weight. When this occurs we will use the most efficient and economical delivery method available, and inform you of the cost before purchase.
Once an order is placed, and the funds have cleared, your order will be dispatched within one business day.
The only exception to this is with Pool Covers (See below).
At Best Pool Supplies we use the fastest and most efficient delivery methods available. For east coast metro areas this usually means only two business days from dispatch to delivery. For regional areas we generally expect delivery within 5 business days. If you have any concerns about your delivery feel free to contact us on 1800 100 417 or email@example.com
Because each pool cover is custom made to suit your pools dimensions, approximately 2 extra business days should be allowed for manufacture and dispatch.
We can deliver to any valid address within Australia. Some items however can not be shipped to P.O. Boxes due to size restrictions from Australia Post.
For international shipping please contact us at firstname.lastname@example.org to discuss arrangements.
When placing your order, either over the phone or online, you have the opportunity to give authority for the courier to leave the item. If you choose to allow your item to be left your delivery will be placed in a secure location out of the weather to prevent any delays in you receiving your order.