What does the quote fee cover?
- Courier pick-up from your doorstep to our state-of-the-art repair facility.
- Computer Analytic and Diagnostic Report: We utilize cutting-edge technology to provide a detailed diagnostic report for your pool robot.
- Repair Labor: If you decide to proceed with the repair, our skilled technicians will handle all the necessary labor.
- Return Freight: We'll ensure your fully repaired pool robot is safely delivered back to your location.
- Transparent Pricing: Apart from the quotation fee You'll only be responsible for the cost of any parts required for the repair. Rest assured, we'll email you a detailed quotation, so you know exactly what to expect.
Why choose us for your Robotic Pool Cleaner repair?
Authorized Dealer: If our repair quote doesn't align with your budget, we're also an authorized dealer for all major pool robot brands, including Zodiac, Maytronics, Dolphin, Robot-Tek, Revolution, BWT, Madimack and Astralpool. You can explore a wide range of options to find the perfect replacement for your needs. Our buying power allows us to secure new pool cleaners at highly competitive prices offering to our customers unbeatable value.
State-of-art facility: Best Pool Supplies is proud to be Australia's fastest growing robotic pool cleaner repair center. Our facility is the go-to destination for many pool owners seeking expert pool robot repairs.
Genuine Spare Parts: At Best Pool Supplies, we understand the critical role that quality plays in the longevity and performance of your robotic pool cleaner. That's why we emphasize the use of genuine spare parts in all our repair services.
Frequently Asked Questions - Robotic Pool Cleaner Repairs
Q: What does the Quote Fee cover?
A: The obligation-free quote fee covers pick-up, quotation, labor if repaired, and return freight of your repaired robotic pool cleaner.
Q: What are the other costs apart from the quote fee to get the cleaner fixed?
A: You only need to pay for the parts used for repair. We will send you a comprehensive report of the status of your cleaner and the costs for any required parts.
Q: How do I get the cleaner to you?
A: Once you've paid the quote fee, we'll provide instructions on packing up your cleaner for courier pick-up from your front door.
Q: What do I need to send you for the repair?
A: To ensure a comprehensive assessment and efficient repair process, please include the following items when sending us your robotic pool cleaner:
- The cleaner itself
- Cleaned filter basket/canisters
- Power supply
- NB! Please note that there is no need to send us your caddy.
Q: How long does it take to get the quote back?
A: In most cases, we will email the quote to you within 1 business day of receiving your cleaner.
Q: How long does it take to repair the cleaner?
A: We maintain a stock of most common cleaner spare parts, allowing us to complete most repairs within 1 business day after you've approved the repair cost.
Q: How much warranty do you provide on the repairs?
A: We offer a generous 12-month warranty on both the parts and labor used in the repair.
Q: Which Robotic Pool Cleaners do you repair?
A: Our team of accredited and approved technicians specialises in repairing all the leading robotic pool cleaners available in Australia. This includes trusted brands such as Maytronics, Zodiac, Astralpool, Pentair, Davey, Waterco and Revolution.
Q: What if I don't want to go ahead with the repair?
A: Our quote is obligation-free. If you choose not to proceed with the repair, we can dispose of the cleaner for you free of charge. Your convenience and satisfaction are our priorities.
Q: What if I want to buy a new robotic pool cleaner instead?
A: We've got you covered! With over 30+ years of combined experience in the pool industry, we offer a wide selection of all major makes and models of robotic pool cleaners available in Australia. Our team is dedicated to helping you find the perfect pool cleaner that aligns with your budget and specific needs.
Q: What happens to the qootation fee in case I buy a new robotic pool cleaner?
A: As an added benefit, the quote fee you've paid for the repair assessment can be used as a credit towards the purchase of a new robotic pool cleaner from us.
If you have any further questions please give us a call at 1800 100 417 or Contact Us